Resolved after 8 hours 12 minutes, affecting SMS Middle East & Africa, on April 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Middle East & Africa
Update timeline
- investigating Apr 20, 2026, 04:14 PM UTC
Please be informed that we are currently observing SMS delivery degradation towards Maroc Telecom (IAM) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.
- monitoring Apr 20, 2026, 09:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 12:27 AM UTC
This incident has been resolved.
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