Resolved after 20 minutes, affecting Verify V2, on October 19, 2026.
We are aware of issues that may have impacted your Verify V2 services. During the incident, customers may have observed a spike in 500 errors during silent authentication requests. This incident has since been resolved and services have returned to normal. Time outage/degradation began: [UTC timestamp]: 09:00 UTC Time outage/degradation ended: [UTC timestamp]: 09:20 UTC Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Affected components
Update timeline
- resolved Oct 19, 2026, 09:57 AM UTC
We are aware of issues that may have impacted your Verify V2 services. During the incident, customers may have observed a spike in 500 errors during silent authentication requests. This incident has since been resolved and services have returned to normal. Time outage/degradation began: [UTC timestamp]: 09:00 UTC Time outage/degradation ended: [UTC timestamp]: 09:20 UTC Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Your product runs on more than Vonage API
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services