Vonage API incident

Service Issue — Payments & Billing

Resolved on October 16, 2026, affecting Payments & Billing.

resolved Oct 16, 2026, 06:46 AM UTC

Vonage services have been fully restored following a service degradation affecting your ability to create payments via the Vonage Customer Dashboard, which occurred between 2026-10-16 12:28:00 AM UTC and 2026-10-16 6:00:00 AM UTC. This issue is no longer active and full service has been confirmed restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Started
Oct 16, 2026, 06:46 AM UTC
Resolved
Oct 16, 2026, 06:46 AM UTC
Duration
–
Detected by Pingoru
Oct 16, 2026, 06:46 AM UTC

Affected components

Payments & Billing

Update timeline

  1. resolved Oct 16, 2026, 06:46 AM UTC

    Vonage services have been fully restored following a service degradation affecting your ability to create payments via the Vonage Customer Dashboard, which occurred between 2026-10-16 12:28:00 AM UTC and 2026-10-16 6:00:00 AM UTC. This issue is no longer active and full service has been confirmed restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

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