Vonage API incident

Voice API - Intermittent call failures in US-East-1

Resolved after 5 minutes, on October 15, 2026.

resolved Oct 15, 2026, 05:05 PM UTC

Vonage services have been fully restored following today’s Voice API service interruption in US East 1 region, which began at 2026-10-15 15:51 UTC. Full resolution has been confirmed effective 2026-10-15 15:56 UTC. During the impact window, customers in the region may have experienced intermittent call failures. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Started
Oct 15, 2026, 03:51 PM UTC
Resolved
Oct 15, 2026, 03:56 PM UTC
Duration
5m
Detected by Pingoru
Oct 15, 2026, 03:51 PM UTC

Update timeline

  1. resolved Oct 15, 2026, 05:05 PM UTC

    Vonage services have been fully restored following today’s Voice API service interruption in US East 1 region, which began at 2026-10-15 15:51 UTC. Full resolution has been confirmed effective 2026-10-15 15:56 UTC. During the impact window, customers in the region may have experienced intermittent call failures. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

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