Vonage API incident
Mexico SMS - Delivery degradation towards Altan MX Network
Minor Vendor's status page →
Resolved after 19 hours 28 minutes, affecting SMS Latin America, on October 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Latin America
Update timeline
- investigating Oct 14, 2026, 01:24 PM UTC
Please be advised that we are observing SMS delivery degradation towards network Altan MX in Mexico. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Oct 15, 2026, 08:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 08:52 AM UTC
This incident has been resolved.
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