Vonage API incident

Italy SMS - Delivery degradation towards Telekom Italia Network

Resolved after 2 hours 24 minutes, affecting SMS Europe, on October 12, 2026.

monitoring Oct 12, 2026, 11:26 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 12, 2026, 09:24 AM UTC
Resolved
Oct 12, 2026, 11:49 AM UTC
Duration
2h 24m
Detected by Pingoru
Oct 12, 2026, 09:24 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 12, 2026, 09:24 AM UTC

    Please be advised that we are observing SMS delivery degradation towards Telekom Italia Network. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 12, 2026, 11:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2026, 11:49 AM UTC

    This incident has been resolved.

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