Vonage API incident

Belgium SMS - Delivery Degradation affecting Proximus (20601)

Resolved after 6 hours 40 minutes, affecting SMS Europe, on October 12, 2026.

monitoring Oct 12, 2026, 06:48 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 12, 2026, 02:28 AM UTC
Resolved
Oct 12, 2026, 09:08 AM UTC
Duration
6h 40m
Detected by Pingoru
Oct 12, 2026, 02:28 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 12, 2026, 02:28 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards Proximus, Belgium. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 12, 2026, 06:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2026, 09:08 AM UTC

    This incident has been resolved.

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