Vonage API incident

USA SMS & MMS - Delivery degradation affecting TFN & 10DLC traffic towards AT&T operator

Resolved after 4 hours 54 minutes, affecting SMS North America and MMS North America, on October 7, 2026.

monitoring Oct 07, 2026, 07:53 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 07, 2026, 05:59 AM UTC
Resolved
Oct 07, 2026, 10:53 AM UTC
Duration
4h 54m
Detected by Pingoru
Oct 07, 2026, 05:59 AM UTC

Affected components

SMS North AmericaMMS North America

Update timeline

  1. investigating Oct 07, 2026, 05:59 AM UTC

    Please be advised that we are observing SMS delivery degradation for TFN & 10DLC towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 07, 2026, 06:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 07, 2026, 07:18 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 07, 2026, 07:53 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 07, 2026, 10:53 AM UTC

    This incident has been resolved.

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