Vonage API incident

USA SMS - Delivery Degradation affecting T-mobile Network through a subset of 10DLC numbers

Resolved after 6 hours 15 minutes, affecting SMS North America, on October 1, 2026.

monitoring Oct 01, 2026, 01:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 01, 2026, 09:10 AM UTC
Resolved
Oct 01, 2026, 03:26 PM UTC
Duration
6h 15m
Detected by Pingoru
Oct 01, 2026, 09:10 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Oct 01, 2026, 09:10 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards T-mobile Network in USA through a subset of our 10DLC numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 01, 2026, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2026, 03:26 PM UTC

    This incident has been resolved.

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