Vonage API incident

USA SMS - Delivery degradation affecting Short Code traffic towards AT&T operator

Resolved after 4 hours 30 minutes, affecting SMS North America, on September 29, 2026.

monitoring Sep 29, 2026, 05:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 29, 2026, 01:03 PM UTC
Resolved
Sep 29, 2026, 05:34 PM UTC
Duration
4h 30m
Detected by Pingoru
Sep 29, 2026, 01:03 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating Sep 29, 2026, 01:03 PM UTC

    Please be advised that we are observing SMS delivery degradation for short code traffic towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. investigating Sep 29, 2026, 03:06 PM UTC

    We are still working with our partner towards resolution of the issue and will issue an update as soon as more information becomes available.

  3. investigating Sep 29, 2026, 04:31 PM UTC

    We are still working with our partner towards resolution of the issue and will issue an update as soon as more information becomes available.

  4. monitoring Sep 29, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 29, 2026, 05:34 PM UTC

    This incident has been resolved.

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