Resolved after 2 hours 52 minutes, affecting SMS Latin America, on September 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Latin America
Update timeline
- investigating Sep 25, 2026, 03:54 AM UTC
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Sep 25, 2026, 06:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2026, 06:46 AM UTC
This incident has been resolved.
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