Vonage API incident

Voice API Latency Issue - US-East

Resolved on September 21, 2026, affecting Voice API.

resolved Sep 21, 2026, 08:44 PM UTC

Vonage services have been fully restored following today’s service interruption, which began at 2026-09-21 18:40 UTC. Full resolution has been confirmed effective 2026-09-21 19:59 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Started
Sep 21, 2026, 08:44 PM UTC
Resolved
Sep 21, 2026, 08:44 PM UTC
Duration
–
Detected by Pingoru
Sep 21, 2026, 08:44 PM UTC

Affected components

Voice API

Update timeline

  1. resolved Sep 21, 2026, 08:44 PM UTC

    Vonage services have been fully restored following today’s service interruption, which began at 2026-09-21 18:40 UTC. Full resolution has been confirmed effective 2026-09-21 19:59 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

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