Vonage API incident
Canada Silent Authentication - Service degradation affecting Rogers Network
Minor Vendor's status page →
Resolved after 38 minutes, affecting Verify SilentAuth North America, on September 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Verify SilentAuth North America
Update timeline
- investigating Sep 18, 2026, 02:41 AM UTC
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Rogers Network in Canada. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Sep 18, 2026, 03:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 03:20 AM UTC
This incident has been resolved.
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