Vonage API incident
Indonesia SMS - Delivery degradation affecting Domestic Brands towards Smartfren Network
Minor Vendor's status page →
Resolved after 3 hours 35 minutes, affecting SMS APAC, on September 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS APAC
Update timeline
- investigating Sep 14, 2026, 10:29 AM UTC
We have observed an issue affecting Domestic Brands towards Smartfren Network. You might experience missing or delayed outbound SMS and delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Sep 14, 2026, 12:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 02:05 PM UTC
This incident has been resolved.
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