Vonage API incident
Italy SMS - Delivery degradation affecting subset of Italy LVNs
Resolved after 5 hours 50 minutes, affecting SMS Europe, on September 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 09, 2026, 08:29 AM UTC
We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Sep 09, 2026, 01:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2026, 02:19 PM UTC
This incident has been resolved.
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