Vonage API incident
USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks
Resolved after 2 hours 14 minutes, affecting SMS North America, on September 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 08, 2026, 07:34 PM UTC
We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Sep 08, 2026, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 09:49 PM UTC
This incident has been resolved.
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