Vonage API incident

Service issue in Voice API platform

Resolved after 1 hour 32 minutes, affecting Programmable SIP & SIP Interconnect and Voice API and 1 more, on September 7, 2026.

resolved Sep 07, 2026, 05:13 PM UTC

Vonage services have been fully restored following today’s service Voice API platform, which began at 7 Sep 2026 15:04:44 UTC. Full resolution has been confirmed effective 7 Sep 2026 16:43:18 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/].

Started
Sep 07, 2026, 03:40 PM UTC
Resolved
Sep 07, 2026, 05:13 PM UTC
Duration
1h 32m
Detected by Pingoru
Sep 07, 2026, 03:40 PM UTC

Affected components

Programmable SIP & SIP InterconnectVoice APISIP Trunking

Update timeline

  1. investigating Sep 07, 2026, 03:40 PM UTC

    We are aware of an issue impacting a small number of outbound calls to US destinations via Voice API and SIP Trunking. We are actively working to resolve the issue as soon as possible. We will provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

  2. resolved Sep 07, 2026, 05:13 PM UTC

    Vonage services have been fully restored following today’s service Voice API platform, which began at 7 Sep 2026 15:04:44 UTC. Full resolution has been confirmed effective 7 Sep 2026 16:43:18 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/].

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