Vonage API incident
Thailand SMS - Delivery Degradation of Pre-Registered brands towards all networks
Minor Vendor's status page →
Resolved after 6 hours 21 minutes, affecting SMS APAC, on September 2, 2026.
We are continuing to monitor for any further issues.
Affected components
SMS APAC
Update timeline
- investigating Sep 02, 2026, 12:13 PM UTC
Please be advised that we are observing SMS delivery degradation for pre-registered brands towards all networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Sep 02, 2026, 02:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 02, 2026, 03:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 02, 2026, 06:35 PM UTC
This incident has been resolved.
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