Volusion incident

Tax Rate Partial Outage

Resolved after 21 hours 14 minutes, affecting Merchant Dashboard, on August 17, 2026.

monitoring Aug 17, 2026, 07:29 PM UTC

A fix has been implemented and we will continue to monitor the situation.

Affected components

Merchant Dashboard

investigating Aug 17, 2026, 04:54 PM UTC

We have identified a partial Tax Rate partial outage on the Phone Orders page and are currently investigating. We will update here as soon as we have more information to provide.
identified Aug 17, 2026, 07:12 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Aug 17, 2026, 07:29 PM UTC

A fix has been implemented and we will continue to monitor the situation.
resolved Aug 18, 2026, 02:08 PM UTC

This incident has been resolved.

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