Volusion incident

Abandoned Cart Dashboard

Resolved after 4 hours 17 minutes, affecting Merchant Dashboard, on July 29, 2026.

monitoring Jul 29, 2026, 04:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 29, 2026, 01:58 PM UTC
Resolved
Jul 29, 2026, 06:15 PM UTC
Duration
4h 17m
Detected by Pingoru
Jul 29, 2026, 01:58 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. investigating Jul 29, 2026, 01:58 PM UTC

    The Abandoned Cart admin page is currently failing to load. Engineering is actively working to restore the connection.

  2. identified Jul 29, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 06:15 PM UTC

    This incident has been resolved.

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