Volusion incident

Issues with uploading images

Resolved after 4 hours 54 minutes, affecting Merchant Dashboard, on July 1, 2026.

monitoring Jul 01, 2026, 05:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 01, 2026, 04:19 PM UTC
Resolved
Jul 01, 2026, 09:14 PM UTC
Duration
4h 54m
Detected by Pingoru
Jul 01, 2026, 04:19 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. investigating Jul 01, 2026, 04:19 PM UTC

    We have received reports of the image upload feature displaying a 404 and preventing the upload of new images. Our team is investigating the issue and will post updates as more information becomes available.

  2. identified Jul 01, 2026, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2026, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 01, 2026, 09:14 PM UTC

    This incident has been resolved.

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