Volusion incident

Some sites experiencing intermittent downtime

Resolved after 1 hour 50 minutes, affecting Merchant Storefronts, on November 18, 2025.

monitoring Nov 18, 2025, 01:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2025, 12:56 PM UTC
Resolved
Nov 18, 2025, 02:47 PM UTC
Duration
1h 50m
Detected by Pingoru
Nov 18, 2025, 12:56 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. identified Nov 18, 2025, 12:56 PM UTC

    Some sites may be experiencing intermittent loading issue due a global networking issue impacting our third part service provider Cloudflare. We are continuing to monitor the situation and will provide updates as they become available. More information can also be found on the Cloudflare status page here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. monitoring Nov 18, 2025, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 02:47 PM UTC

    This incident has been resolved.

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