Volusion incident
Some Site Designer Stores May Experience Intermittent Connectivity
Resolved after 1 day 1 hour, affecting Merchant Storefronts, on April 27, 2025.
We have identified a root cause and are working on a permanent fix. We'll continue to monitor for stability and post updates here as they become available.
Affected components
Update timeline
- investigating Apr 27, 2025, 02:46 PM UTC
Our teams were alerted to an incident that could impact the connectivity of some Site Designer stores. We will post here as updates become available.
- identified Apr 27, 2025, 04:04 PM UTC
We've stabilized the application while we work on a more permanent fix.
- monitoring Apr 27, 2025, 04:18 PM UTC
We are monitoring the stability for any further issues.
- monitoring Apr 28, 2025, 02:55 PM UTC
We have identified a root cause and are working on a permanent fix. We'll continue to monitor for stability and post updates here as they become available.
- resolved Apr 28, 2025, 04:12 PM UTC
This incident has been resolved.
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