Resolved after 29 minutes, affecting Merchant Dashboard, on October 2, 2025.
We have identified the cause of the admin login issues and are working on a solution.
Affected components
Merchant Dashboard
Update timeline
- investigating Oct 02, 2025, 12:38 PM UTC
Errors are occurring on the admin login page on stores. We are working to resolve this issue as quickly as possible and will update with additional information as soon as it is available. Storefronts are not affected by this issue.
- identified Oct 02, 2025, 12:39 PM UTC
We have identified the cause of the admin login issues and are working on a solution.
- resolved Oct 02, 2025, 01:08 PM UTC
This incident has been resolved and admin login is now fully functional.
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