Vita Mojo incident

MP1 was down 28th Feb AM 8:00am-8:32am

Resolved after 3 hours 33 minutes, on February 28, 2025.

monitoring Feb 28, 2025, 08:38 AM UTC

Good morning, We are aware of customer experiencing an issue with access to Management Panels 1. Our engineering team actively worked on resolving this and we can confirm a fix is now in place. This fix is being monitored. We sincerely apologise for any inconvenience this may have caused and appreciate your patience as we work to address the situation. Thank you for your understanding.

Started
Feb 28, 2025, 08:38 AM UTC
Resolved
Feb 28, 2025, 12:11 PM UTC
Duration
3h 33m
Detected by Pingoru
Feb 28, 2025, 08:38 AM UTC

Update timeline

  1. monitoring Feb 28, 2025, 08:38 AM UTC

    Good morning, We are aware of customer experiencing an issue with access to Management Panels 1. Our engineering team actively worked on resolving this and we can confirm a fix is now in place. This fix is being monitored. We sincerely apologise for any inconvenience this may have caused and appreciate your patience as we work to address the situation. Thank you for your understanding.

  2. resolved Feb 28, 2025, 12:11 PM UTC

    This incident has been resolved.

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