Vita Mojo incident

Loyalty data delay

Resolved after 23 hours 12 minutes, on March 4, 2025.

monitoring Mar 04, 2025, 02:13 PM UTC

We're aware of a current delay in processing of loyalty data for orders from earlier today. We're currently investigating and monitoring the potential impact, however, there is no impact to stores' ability to receive and process orders.

Started
Mar 04, 2025, 02:13 PM UTC
Resolved
Mar 05, 2025, 01:25 PM UTC
Duration
23h 12m
Detected by Pingoru
Mar 04, 2025, 02:13 PM UTC

Update timeline

  1. monitoring Mar 04, 2025, 02:13 PM UTC

    We're aware of a current delay in processing of loyalty data for orders from earlier today. We're currently investigating and monitoring the potential impact, however, there is no impact to stores' ability to receive and process orders.

  2. resolved Mar 05, 2025, 01:25 PM UTC

    This incident has been resolved.

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