Vita Mojo incident

Zettle Payments Declining

Resolved after 1 hour 52 minutes, affecting Payment Service, on March 24, 2025.

resolved Mar 24, 2025, 04:05 PM UTC

Zettle have confirmed they've found the issue and resolved this on their platforms. We can now see transactions going through as expected

Started
Mar 24, 2025, 02:13 PM UTC
Resolved
Mar 24, 2025, 04:05 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 24, 2025, 02:13 PM UTC

Affected components

Payment Service

Update timeline

  1. identified Mar 24, 2025, 02:13 PM UTC

    We have been made aware of an issue on Zettles side with Payments not being accepted. We are monitoring this closely and will update this status page as we hear more.

  2. resolved Mar 24, 2025, 04:05 PM UTC

    Zettle have confirmed they've found the issue and resolved this on their platforms. We can now see transactions going through as expected

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