Resolved after 7 hours 29 minutes, affecting Website and Mobile Apps and 1 more, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
WebsiteMobile AppsAPI
Update timeline
- investigating Nov 18, 2025, 08:30 AM UTC
We are currently investigating an issue with our database performance.
- monitoring Nov 18, 2025, 09:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 04:00 PM UTC
This incident has been resolved.
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