Resolved after 12 minutes, affecting Website and Mobile Apps and 1 more, on September 18, 2026.
A database lock prevented any other operation from completing. The lock has been released and we are now monitoring. All components are back to normal operation.
Affected components
WebsiteMobile AppsAPI
Update timeline
- investigating Sep 18, 2026, 09:22 PM UTC
We are currently investigating a spike in web and api request errors.
- monitoring Sep 18, 2026, 09:31 PM UTC
A database lock prevented any other operation from completing. The lock has been released and we are now monitoring. All components are back to normal operation.
- resolved Sep 18, 2026, 09:35 PM UTC
This incident has been resolved.
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