Virtuagym incident

Appointment Schedule Performance

Resolved after 18 hours 27 minutes, affecting Website and Mobile Apps and 1 more, on September 28, 2026.

monitoring Sep 28, 2026, 03:02 PM UTC

We identified the issue and deployed a fix. The Appointment Schedule should now be working as expected again. We’ll continue to monitor the situation closely to make sure the issue does not occur again.

Started
Sep 28, 2026, 01:40 PM UTC
Resolved
Sep 29, 2026, 08:07 AM UTC
Duration
18h 27m
Detected by Pingoru
Sep 28, 2026, 01:40 PM UTC

Affected components

WebsiteMobile AppsAPI

Update timeline

  1. investigating Sep 28, 2026, 01:40 PM UTC

    We’re currently experiencing an outage in the Appointment Schedule. Our team is investigating the issue and working to restore normal performance as soon as possible.

  2. monitoring Sep 28, 2026, 03:02 PM UTC

    We identified the issue and deployed a fix. The Appointment Schedule should now be working as expected again. We’ll continue to monitor the situation closely to make sure the issue does not occur again.

  3. resolved Sep 29, 2026, 08:07 AM UTC

    The incident has been resolved.

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