Virtuagym incident

Mollie - iDEAL Payments Failing via Invoice Payment Links

Resolved after 5 hours 27 minutes, affecting Website, on February 5, 2026.

monitoring Feb 05, 2026, 02:23 PM UTC

We have deployed a fix for the issue and are actively monitoring the system to ensure stability. At this time, all services are operating as expected.

Started
Feb 05, 2026, 10:50 AM UTC
Resolved
Feb 05, 2026, 04:18 PM UTC
Duration
5h 27m
Detected by Pingoru
Feb 05, 2026, 10:50 AM UTC

Affected components

Website

Update timeline

  1. identified Feb 05, 2026, 10:50 AM UTC

    We are investigating an issue where some iDEAL payments made via invoice payment links fail when clients are not logged in. The cause has been identified and a fix is currently being worked on.

  2. monitoring Feb 05, 2026, 02:23 PM UTC

    We have deployed a fix for the issue and are actively monitoring the system to ensure stability. At this time, all services are operating as expected.

  3. resolved Feb 05, 2026, 04:18 PM UTC

    This incident has been resolved.

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