VIOOH incident

Normal Change - Pre-implementation

Resolved after 30 minutes, affecting VIOOH Trading Manager UI and VIOOH Trading Manager UI and 1 more, on August 12, 2026.

resolved Aug 12, 2026, 11:30 AM UTC

Planned maintenance activity have been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions please contact us via VIOOH Client Support Portal

Started
Aug 12, 2026, 11:00 AM UTC
Resolved
Aug 12, 2026, 11:30 AM UTC
Duration
30m
Detected by Pingoru
Aug 12, 2026, 11:00 AM UTC

Affected components

VIOOH Trading Manager UIVIOOH Trading Manager UIVIOOH Trading Manager UIVIOOH Trading Manager UIVIOOH Trading Manager UIVIOOH Trading Manager UIVIOOH Trading Manager UI

Update timeline

  1. investigating Aug 12, 2026, 11:00 AM UTC

    What's changing? VIOOH will be conducting a change activity for the VIOOH Trading Manager application, specifically on the Deal Management page, within the Production environment. How does this affect me? During this change activity, reporting widgets shown at the top of the Deal Management page may be unavailable or show static data results. Once the change has completed the widgets will return to normal, displaying the most up to date information. There will be no further impact on the VIOOH Trading Manager application, and no impact on any platform trading services. When is it happening and how long is it expected to last? This change activity is scheduled for Wednesday, 12 August 2026 Start Time: 11:00 AM UTC+1 End Time: 11:30 AM UTC+1 Overall downtime period: Up to ~30 minutes If you have any questions, please contact us via the VIOOH Client Support Portal.

  2. resolved Aug 12, 2026, 11:30 AM UTC

    Planned maintenance activity have been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions please contact us via VIOOH Client Support Portal

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