VIOOH incident
VIOOH Trading Management Application - Service Degradation - Unable to Create and Update Deals
Resolved after 25 minutes, affecting VIOOH Trading Manager UI and VIOOH Trading Manager UI and 1 more, on May 28, 2026.
Incident Summary Media Owners were unable to create and update programmatic deals, within the VIOOH Trading Manager application for a short time on Thursday 28th May 2026. Impact start time: 09:11 UTC+1 Impact end time: 09:59 UTC+1 Incident Update The underlying issue has been associated to a scheduled change activity within the VIOOH Trading Platform, that interrupted normal service unexpectedly. A post-mortem will be held to fully investigate this failure and prevent similar impacts to clients in the future. We apologise for any inconvenience caused by this service interruption.
Affected components
Update timeline
- investigating May 28, 2026, 09:54 AM UTC
Incident Summary VIOOH Operations is aware of an ongoing issue at this time impacting Media Owners from creating and updating programmatic deals, within the VIOOH Trading Manager application. VIOOH teams are investigating this issue as a priority at this time. Next Update Thursday 28th May 10:30 UTC+1
- resolved May 28, 2026, 10:19 AM UTC
Incident Summary Media Owners were unable to create and update programmatic deals, within the VIOOH Trading Manager application for a short time on Thursday 28th May 2026. Impact start time: 09:11 UTC+1 Impact end time: 09:59 UTC+1 Incident Update The underlying issue has been associated to a scheduled change activity within the VIOOH Trading Platform, that interrupted normal service unexpectedly. A post-mortem will be held to fully investigate this failure and prevent similar impacts to clients in the future. We apologise for any inconvenience caused by this service interruption.
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