Vibes Outage History
Vibes is up right nowPingoru has recorded 92 incidents for Vibes: 87 in the last 12 months and 20 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 14 | 48 of 720 (7%) |
| May 2026 | 7 | 18 of 744 (2%) |
| June 2026 | 7 | 29 of 720 (4%) |
| July 2026 | 8 | 20 of 744 (3%) |
| August 2026 | 8 | 22 of 744 (3%) |
| September 2026 | 5 | 19 of 720 (3%) |
| October 2026 | 6 | 17 of 592 (3%) |
Incidents, newest first
Minor May 13, 2026 Carrier Latency: EU and APAC 19m SMS Europe, SMS APAC, SMS
Started May 13, 2026, 10:24 AM UTC· resolved May 13, 2026, 10:43 AM UTC
- monitoring May 13, 2026, 10:24 AM UTC
Our carrier partners for the EU and APAC have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU and APAC numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for the EU and APAC. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved May 13, 2026, 10:43 AM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on EU and APAC Destinations from 5:00 A.M. CST to 5:40 A.M. CST.
Minor April 28, 2026 T-Mobile message latency 8m SMS SMPP, SMS HTTP, SMS
Started Apr 28, 2026, 09:05 PM UTC· resolved Apr 28, 2026, 09:13 PM UTC
- identified Apr 28, 2026, 09:05 PM UTC
Vibes has identified latency with SMS message delivery to T-Mobile. We will provide updates as they become available. IMPACT: SMS message latency on T-Mobile. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.
- resolved Apr 28, 2026, 09:13 PM UTC
T-Mobile has RESOLVED the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on T-Mobile from 3:50 p.m. CT to 4:03 p.m. CT.
Minor April 28, 2026 Verizon message latency 16m SMS SMPP, SMS HTTP, SMS, MMS and 1 more
Started Apr 28, 2026, 09:01 PM UTC· resolved Apr 28, 2026, 09:18 PM UTC
- identified Apr 28, 2026, 09:01 PM UTC
Vibes has identified latency with SMS message delivery to Verizon. We will provide updates as they become available. IMPACT: SMS message latency on Verizon. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Verizon network is available to Vibes.
- identified Apr 28, 2026, 09:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 28, 2026, 09:18 PM UTC
The SMS latency on the Verizon network has been resolved. All queued messages have been delivered to the carrier network. IMPACT: SMS message latency on Verizon from 3:50 p.m. CT to 4:12 p.m.
Minor April 27, 2026 Toll-Free Message Latency 1d 6h Toll-Free
Started Apr 27, 2026, 02:00 PM UTC· resolved Apr 28, 2026, 08:45 PM UTC
- identified Apr 27, 2026, 02:00 PM UTC
Vibes has identified message delivery latency to our Toll-Free partner. We will provide updates as they become available. IMPACT: Message latency on the Toll-Free network. Messages both inboudn and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
- monitoring Apr 27, 2026, 07:11 PM UTC
Our Toll-Free partners are cotinuing to experience SMS message latency on their network. We will continue to provide updates until this issue is resolved.
- monitoring Apr 28, 2026, 01:40 PM UTC
Our Toll-Free partners are cotinuing to experience SMS message latency on their network. We will continue to provide updates until this issue is resolved.
- resolved Apr 28, 2026, 08:45 PM UTC
The message latency on our Toll-Free carrier partners network has been resolved. Any queued messages have been delivered. IMPACT: Toll-Free message latency from 4/27 at 8:05 a.m. CT to 4/28 at 2:56 p.m. CT.
Minor April 23, 2026 Vibes EU Platform Performance Issue 28m Platform UI
Started Apr 23, 2026, 03:02 PM UTC· resolved Apr 23, 2026, 03:31 PM UTC
- identified Apr 23, 2026, 03:02 PM UTC
Vibes has identified an issue with EU Platform performance. You may currently be experiencing intermittent errors when navigating within the Vibes EU Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved. Systems Impacted by this incident: •Vibes Platform Navigation
- resolved Apr 23, 2026, 03:31 PM UTC
The Vibes EU Platform has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes. IMPACT: Vibes Platform performance issue from 2:30 p.m. GMT to 4:24 p.m. GMT.
Minor April 22, 2026 Vibes Platform Performance Issue - URL shortener 15m Platform UI
Started Apr 22, 2026, 06:05 PM UTC· resolved Apr 22, 2026, 06:20 PM UTC
- identified Apr 22, 2026, 06:05 PM UTC
Vibes has identified an issue with the URL Shortener in the Vibes Platform. You may currently be experiencing problems accessing links using the shortened URL option. Affected systems are listed below, and our engineers are working to resolve the issue as quickly as possible. We will continue to provide updates until this issue is resolved Systems Impacted by this incident: •URL Shortener in the Vibes Platform.
- resolved Apr 22, 2026, 06:20 PM UTC
The Vibes Platform URL Shortener has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes. IMPACT: Vibes Platform Shortener URL performance issue from 4/22 12:45 a.m. CT to 4/22 1:15 p.m. CT.
Minor April 15, 2026 Apple Wallet Push Notification Latency 1h 4m Push, Wallet
Started Apr 15, 2026, 05:40 PM UTC· resolved Apr 15, 2026, 06:44 PM UTC
- identified Apr 15, 2026, 05:40 PM UTC
Vibes has identified latency with Wallet Push notification message delivery to Apple. We will provide updates as they become available. IMPACT: Push notification latency on Apple Wallet. Outbound wallet notifications may experience delays in being delivered. ACTION: No action is required; all Push notifications are being queued and will be processed at the rate the Apple network is available to Vibes.
- resolved Apr 15, 2026, 06:44 PM UTC
The Push Notification latency on Apple Wallet has been resolved. All queued notifications have been delivered to Apple's network. IMPACT: Push Notification latency on Apple Wallet from 12:24 p.m. CT to 1:41 p.m. CT.
Minor March 29, 2026 10DLC message latency: T-Mobile 1h 45m 10DLC
Started Mar 29, 2026, 12:48 AM UTC· resolved Mar 29, 2026, 02:33 AM UTC
- investigating Mar 29, 2026, 12:48 AM UTC
Vibes has identified message delivery latency to our 10DLC partner on T-Mobile. We will provide updates as they become available. IMPACT: 10DLC Message latency on T-Mobile. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
- monitoring Mar 29, 2026, 01:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 29, 2026, 02:33 AM UTC
The message latency on 10DLC carrier partners T-Mobile network has been resolved. All queued messages have been delivered. IMPACT: 10DLC CARRIER NAME message latency from 2026-03-28 18:59 CT to 2026-03-28 20:52 CT.
Minor February 24, 2026 Carrier Latency: The Netherlands 1h 14m SMS Europe
Started Feb 24, 2026, 09:08 PM UTC· resolved Feb 24, 2026, 10:22 PM UTC
- identified Feb 24, 2026, 09:08 PM UTC
Our carrier partners for the Netherlands have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Netherland numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for the Netherlands. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Feb 24, 2026, 10:22 PM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on the Netherlands Destinations from 7:30 p.m. GMT to 8:56 p.m. GMT.
Minor February 20, 2026 10DLC Message Latency 4h 1m 10DLC
Started Feb 20, 2026, 02:05 AM UTC· resolved Feb 20, 2026, 06:06 AM UTC
- identified Feb 20, 2026, 02:05 AM UTC
Vibes has identified message delivery latency to our 10DLC partner. We will provide updates as they become available. IMPACT: Message latency on the 10DLC network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
- resolved Feb 20, 2026, 06:06 AM UTC
The message latency on our 10DLC carrier partners network has been resolved. All queued messages have been delivered. IMPACT: 10DLC message latency from 2026-02-19 6:57 p.m. CT to 2026-02-19 11:07 p.m. CT.
Minor January 21, 2026 Vibes Intermittent HTTP DLR Delivery Latency 14h 8m SMS SMPP, SMS HTTP, SMS, MMS
Started Jan 21, 2026, 07:15 PM UTC· resolved Jan 22, 2026, 09:24 AM UTC
- identified Jan 21, 2026, 07:15 PM UTC
Vibes is currently experiencing intermittent delayed delivery of SMS MT DLRs for a subset of HTTP endpoints. Our engineers are working to restore optimal delivery performance for SMS MT DLRs as soon as possible. We will provide updates as they become available.
- monitoring Jan 22, 2026, 03:16 AM UTC
Our engineers continue to work to restore optimal delivery performance for SMS MT DLRs. We will continue to provide updates until this issue is resolved.
- resolved Jan 22, 2026, 09:24 AM UTC
The optimal delivery performance of SMS MT DLRs has been fully restored. All queued DLRs have been delivered. IMPACT: SMS MT DLR delivery delays from 1/21 11:00 a.m. CT to 1/21 12:30 p.m. CT.
Notice January 19, 2026 RESOLVED: 10DLC message latency on AT&T –
Started Jan 19, 2026, 12:00 PM UTC· resolved Jan 19, 2026, 12:00 PM UTC
- resolved Jan 20, 2026, 02:48 PM UTC
Our 10DLC partner informed us of possible delays with AT&T on 10 DLC codes. IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may have experienced delays in being delivered. IMPACT: 10DLC CARRIER NAME message latency from 6:00 a.m. CT on 1/19 to 12:42 a.m. CT on 1/20.
Minor January 14, 2026 Verizon Message Latency 7h 44m SMS SMPP, SMS HTTP, SMS, MMS and 1 more
Started Jan 14, 2026, 07:57 PM UTC· resolved Jan 15, 2026, 03:42 AM UTC
- identified Jan 14, 2026, 07:57 PM UTC
Vibes has been informed of periodic issues with Verizon's network to consumer handsets. At this time there is no impact to Vibes systems or the ability to send messages to Verizon's network, but consumers may see latency in handset delivery. IMPACT: SMS and MMS message latency on Verizon. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are sent and received as usual to the Verizon network.
- resolved Jan 15, 2026, 03:42 AM UTC
The SMS and MMS latency on the Verizon network has been resolved. IMPACT: SMS and MMS message latency on Verizon from 12:07 p.m CT to 9:20 p.m. CT.
Minor January 6, 2026 Carrier Latency: France 27m SMS Europe, SMS APAC, SMS
Started Jan 06, 2026, 05:16 AM UTC· resolved Jan 06, 2026, 05:44 AM UTC
- identified Jan 06, 2026, 05:16 AM UTC
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Jan 06, 2026, 05:44 AM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on French Destinations from 2026-01-06 04:41 UTC to 2026-01-06 05:41 UTC.
Minor December 16, 2025 Vibes Data Sharing Performance Issue 12h 4m Analytics & Reporting, Analytics & Reporting
Started Dec 16, 2025, 04:33 AM UTC· resolved Dec 16, 2025, 04:38 PM UTC
- identified Dec 16, 2025, 04:33 AM UTC
Vibes has identified a performance issue with processing from our data partner. You may experience delays with daily file extracts and data sharing from the Vibes Platform for December 15. The systems affected can be found below. Our engineers are actively monitoring, and we will provide updates as we receive them.
- monitoring Dec 16, 2025, 09:45 AM UTC
Our engineers continue to monitor this performance issue with our data partner. We will provide updates as we receive them. The systems affected can be found below. Systems impacted by this incident: •Daily Extracts •Data Sharing
- monitoring Dec 16, 2025, 03:46 PM UTC
While our data partners are continuing their work to restore the impacted extracts, affected reports are currently in the process of being sent. We will update you once this issue is fully resolved and all extracts have been delivered.
- resolved Dec 16, 2025, 04:38 PM UTC
Vibes has confirmed that the performance issue from our data partner has been resolved. Daily file extracts have been delivered and data sharing from the Vibes Platform are operating as usual.
Notice December 3, 2025 Vibes MMS Performance Issue –
Started Dec 03, 2025, 06:00 PM UTC· resolved Dec 03, 2025, 06:00 PM UTC
- resolved Dec 03, 2025, 06:58 PM UTC
Between 12:00 p.m. and 12:20 p.m. CDT you may have seen a larger than normal amount of MMS requests timing out due to an infrastructure issue that our team will continue to investigate. This issue has resolved and any messages that have times out should be retired if they have not already.
Minor November 24, 2025 10DLC message latency: Verizon 3h 22m 10DLC
Started Nov 24, 2025, 08:27 PM UTC· resolved Nov 24, 2025, 11:50 PM UTC
- monitoring Nov 24, 2025, 08:27 PM UTC
Vibes has identified message delivery latency to our 10DLC partner on Verizon. We will provide updates as they become available. IMPACT: 10DLC Message latency on Verizon. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
- resolved Nov 24, 2025, 11:50 PM UTC
The message latency on our 10DLC carrier partners network on Verizon has been resolved. All queued messages have been delivered. IMPACT: 10DLC message latency from 10:00 am CT to 5:33 pm CT.
Minor November 19, 2025 Vibes MMS message latency 1h 25m SMS SMPP, SMS HTTP, SMS, MMS and 1 more
Started Nov 19, 2025, 09:12 AM UTC· resolved Nov 19, 2025, 10:38 AM UTC
- identified Nov 19, 2025, 09:12 AM UTC
Vibes has identified an issue with our message delivery. You may experience delays with MMS messages inbound and outbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
- resolved Nov 19, 2025, 10:38 AM UTC
Vibes MMS messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes MMS message latency from 2:30 a.m. CT to 3:30 a.m. CT.
Notice November 16, 2025 Carrier Latency: EU 1h 10m SMS Europe, SMS APAC, SMS
Started Nov 16, 2025, 01:01 AM UTC· resolved Nov 16, 2025, 02:12 AM UTC
- identified Nov 16, 2025, 01:01 AM UTC
Our carrier partners for EU have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for EU. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Nov 16, 2025, 02:12 AM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on EU Destinations from (EST): 2025-11-15 14:05 to (EST): 2025-11-15 20:50.
Minor November 13, 2025 Vibes EU Platform Performance Issue - URL shortener 1h 21m Platform UI
Started Nov 13, 2025, 08:43 AM UTC· resolved Nov 13, 2025, 10:05 AM UTC
- identified Nov 13, 2025, 08:43 AM UTC
Vibes has identified an issue with the URL Shortener in the EU Platform. You may currently be experiencing issues with messages that contain shortened URLs within the Vibes EU Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved. Systems Impacted by this incident: •URL Shortener in the EU Platform.
- resolved Nov 13, 2025, 10:05 AM UTC
The Vibes EU Platform URL Shortener has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes. IMPACT: Vibes Platform performance issue from 11/12/2025 9:35 p.m GMT. - 11/13/2025 9:45 a.m. GMT.
Minor November 4, 2025 Vibes Callback Delivery Latency 23m API
Started Nov 04, 2025, 11:30 PM UTC· resolved Nov 04, 2025, 11:53 PM UTC
- identified Nov 04, 2025, 11:30 PM UTC
Vibes has identified an issue with Callback delivery. You may experience delays in receiving Callbacks from Vibes. Messaging is unaffected. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved. IMPACT: • Delayed delivery of Callbacks
- resolved Nov 04, 2025, 11:53 PM UTC
Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Callback delays from 5:10 p.m. CT to 5:50 p.m. CT.
Notice October 20, 2025 AWS US-EAST-1 Outage: Vibes is Fully Operational 7h 48m
Started Oct 20, 2025, 03:46 PM UTC· resolved Oct 20, 2025, 11:34 PM UTC
- monitoring Oct 20, 2025, 03:46 PM UTC
Vibes Platform and Messaging are not currently impacted by the AWS US-EAST-1 outage. Vibes is fully operational at this time and continuing to closely monitor for any impact. If you have any questions or concerns, please reach out to your Account Manager or Customer Care.
- resolved Oct 20, 2025, 11:34 PM UTC
AWS has fully resolved their US-EAST-1 outage.
Notice October 20, 2025 RESOLVED: DLR and ACK Delivery Latency – SMS SMPP, SMS HTTP, SMS, MMS
Started Oct 20, 2025, 10:40 AM UTC· resolved Oct 20, 2025, 10:40 AM UTC
- resolved Oct 20, 2025, 10:40 AM UTC
Our partner experienced an outage causing delayed delivery of MT DLRs and ACKs. Services have been restored. Our engineers are continuing to monitor the status. IMPACT: MT DLR and ACK delivery delays from [ 2:00 AM CT to 4:30 AM CT ].