Vibes incident

Verizon Message Latency

Resolved after 7 hours 44 minutes, affecting SMS SMPP and SMS HTTP and 1 more, on January 14, 2026.

resolved Jan 15, 2026, 03:42 AM UTC

The SMS and MMS latency on the Verizon network has been resolved. IMPACT: SMS and MMS message latency on Verizon from 12:07 p.m CT to 9:20 p.m. CT.

Started
Jan 14, 2026, 07:57 PM UTC
Resolved
Jan 15, 2026, 03:42 AM UTC
Duration
7h 44m
Detected by Pingoru
Jan 14, 2026, 07:57 PM UTC

Affected components

SMS SMPPSMS HTTPSMSMMSMMS

Update timeline

  1. identified Jan 14, 2026, 07:57 PM UTC

    Vibes has been informed of periodic issues with Verizon's network to consumer handsets. At this time there is no impact to Vibes systems or the ability to send messages to Verizon's network, but consumers may see latency in handset delivery. IMPACT: SMS and MMS message latency on Verizon. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are sent and received as usual to the Verizon network.

  2. resolved Jan 15, 2026, 03:42 AM UTC

    The SMS and MMS latency on the Verizon network has been resolved. IMPACT: SMS and MMS message latency on Verizon from 12:07 p.m CT to 9:20 p.m. CT.

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