Is Vibes down?

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on France Destinations from 2026-09-12 19:34 GMT to 2026-09-13 01:52 GMT.

Vibes has identified an issue with Event Trigger Callback delivery. You may experience delays in receiving Event Trigger Callbacks from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved. IMPACT: • Delayed delivery of Event-Triggered Callbacks

Event Trigger Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Event Trigger Callback delays from 7:15 a.m. CT to 9:52 a.m. CT.

Vibes engineers have identified an issue with our SMPP connections to our vendor for us-east-1. While we are in direct contact with their team, who is working to correct this issue as soon as possible, we recommend sending to our us-west-2 SMSCs to avoid any new messages being rejected.

The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages. IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.

Vibes has identified an issue with our message delivery. You may experience delays with SMS MT messages and DLR's inbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

Vibes SMS MT messaging and DLR speeds have been fully restored, and normal delivery has resumed.  IMPACT: Vibes SMS MT messaging and DLR latency from 1:40 p.m. CT to 3:45 p.m. CT.

Vibes has identified an issue with our Multi-Part Messaging System. You may experience delays with Multi-Part messages outbound from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

Our engineers are still working to restore normal delivery speeds. We will continue to provide updates until this issue is resolved.

We have been seeing recent recovery and continuing to monitor until the issue is resolved.

Vibes Multi Part Messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes message latency from 12:00 p.m. CT to 10:30 p.m. CT.