Vibes Outage History
Vibes is up right nowPingoru has recorded 92 incidents for Vibes: 87 in the last 12 months and 20 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 14 | 48 of 720 (7%) |
| May 2026 | 7 | 18 of 744 (2%) |
| June 2026 | 7 | 29 of 720 (4%) |
| July 2026 | 8 | 20 of 744 (3%) |
| August 2026 | 8 | 22 of 744 (3%) |
| September 2026 | 5 | 19 of 720 (3%) |
| October 2026 | 6 | 17 of 563 (3%) |
Incidents, newest first
Minor October 22, 2026 Carrier Latency: United Kingdom 3h 10m SMS Europe, SMS
Started Oct 22, 2026, 01:05 PM UTC· resolved Oct 22, 2026, 04:16 PM UTC
- identified Oct 22, 2026, 01:05 PM UTC
Our carrier partners for UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Oct 22, 2026, 04:16 PM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on UK Destinations from 12:28 p.m. GMT to 2:16 p.m. GMT.
Minor October 21, 2026 Carrier Latency: FRANCE 8h 21m SMS Europe, SMS
Started Oct 21, 2026, 12:32 PM UTC· resolved Oct 21, 2026, 08:54 PM UTC
- identified Oct 21, 2026, 12:32 PM UTC
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- monitoring Oct 21, 2026, 04:04 PM UTC
Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
- resolved Oct 21, 2026, 08:54 PM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on French Destinations from 9:37 a.m. GMT to 7:58 p.m. GMT.
Minor October 7, 2026 Carrier Latency: France 24m SMS Europe, SMS APAC, SMS
Started Oct 07, 2026, 07:05 AM UTC· resolved Oct 07, 2026, 07:30 AM UTC
- identified Oct 07, 2026, 07:05 AM UTC
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Oct 07, 2026, 07:30 AM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on French Destinations.
Minor October 7, 2026 AT&T message latency 4h 26m SMS SMPP, SMS HTTP, SMS, MMS and 1 more
Started Oct 07, 2026, 06:53 AM UTC· resolved Oct 07, 2026, 11:19 AM UTC
- identified Oct 07, 2026, 06:53 AM UTC
Vibes has identified latency with SMS and MMS message delivery to AT&T. We will provide updates as they become available. IMPACT: SMS and MMS message latency on AT&T. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
- resolved Oct 07, 2026, 11:19 AM UTC
The SMS and MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network. IMPACT: SMS and MMS message latency on AT&T from 1:42 a.m. cst to 5:00 a.m. cst.
Minor October 7, 2026 10DLC message latency: AT&T 4h 49m 10DLC
Started Oct 07, 2026, 06:27 AM UTC· resolved Oct 07, 2026, 11:16 AM UTC
- investigating Oct 07, 2026, 06:27 AM UTC
Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available. IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
- resolved Oct 07, 2026, 11:16 AM UTC
The message latency on our 10DLC carrier partners network has been resolved. All queued messages have been delivered. IMPACT: 10DLC message latency from 10/ 6 11:18 p.m. to 10/7 5:44 a.m.
Minor October 5, 2026 Vibes EU Platform API Performance Issue 41m API
Started Oct 05, 2026, 04:03 PM UTC· resolved Oct 05, 2026, 04:44 PM UTC
- identified Oct 05, 2026, 04:03 PM UTC
Vibes has identified an issue with EU Platform API performance. You may currently be experiencing elevated errors from the Vibes EU Platform API. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved. Systems Impacted by this incident: •Elevated API Error Rates
- resolved Oct 05, 2026, 04:44 PM UTC
The Vibes EU Platform APIs have been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes. IMPACT: Vibes Platform performance issue from 10/2 8:46 p.m. GMT to 10/5 5:23 p.m. GMT.
Minor September 9, 2026 Vibes Event Triggered Message Callback Delivery Latency 2h 17m API
Started Sep 09, 2026, 12:39 PM UTC· resolved Sep 09, 2026, 02:57 PM UTC
- monitoring Sep 09, 2026, 12:39 PM UTC
Vibes has identified an issue with Event Trigger Callback delivery. You may experience delays in receiving Event Trigger Callbacks from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved. IMPACT: • Delayed delivery of Event-Triggered Callbacks
- resolved Sep 09, 2026, 02:57 PM UTC
Event Trigger Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Event Trigger Callback delays from 7:15 a.m. CT to 9:52 a.m. CT.
Minor September 8, 2026 Vibes SMPP East Connection Issue 42m SMS SMPP
Started Sep 08, 2026, 08:30 PM UTC· resolved Sep 08, 2026, 09:12 PM UTC
- monitoring Sep 08, 2026, 08:30 PM UTC
Vibes engineers have identified an issue with our SMPP connections to our vendor for us-east-1. While we are in direct contact with their team, who is working to correct this issue as soon as possible, we recommend sending to our us-west-2 SMSCs to avoid any new messages being rejected.
- resolved Sep 08, 2026, 09:12 PM UTC
The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages. IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.
Minor September 8, 2026 Vibes message latency 9/8/2026 1h 46m SMS SMPP, SMS HTTP, SMS, MMS and 1 more
Started Sep 08, 2026, 07:28 PM UTC· resolved Sep 08, 2026, 09:14 PM UTC
- identified Sep 08, 2026, 07:28 PM UTC
Vibes has identified an issue with our message delivery. You may experience delays with SMS MT messages and DLR's inbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
- resolved Sep 08, 2026, 09:14 PM UTC
Vibes SMS MT messaging and DLR speeds have been fully restored, and normal delivery has resumed. IMPACT: Vibes SMS MT messaging and DLR latency from 1:40 p.m. CT to 3:45 p.m. CT.
Minor August 21, 2026 Vibes Platform Multi-Part Messaging Latency 2h 10m SMS SMPP, SMS HTTP, SMS
Started Aug 21, 2026, 01:44 AM UTC· resolved Aug 21, 2026, 03:54 AM UTC
- monitoring Aug 21, 2026, 01:44 AM UTC
Vibes has identified an issue with our Multi-Part Messaging System. You may experience delays with Multi-Part messages outbound from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
- monitoring Aug 21, 2026, 02:23 AM UTC
Our engineers are still working to restore normal delivery speeds. We will continue to provide updates until this issue is resolved.
- monitoring Aug 21, 2026, 03:42 AM UTC
We have been seeing recent recovery and continuing to monitor until the issue is resolved.
- resolved Aug 21, 2026, 03:54 AM UTC
Vibes Multi Part Messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes message latency from 12:00 p.m. CT to 10:30 p.m. CT.
Minor August 18, 2026 Toll-Free message latency 6h 49m Toll-Free
Started Aug 18, 2026, 08:02 AM UTC· resolved Aug 18, 2026, 02:51 PM UTC
- identified Aug 18, 2026, 08:02 AM UTC
Vibes has identified SMS message delivery latency to our Toll-Free partner. We will provide updates as they become available. IMPACT: SMS Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
- resolved Aug 18, 2026, 02:51 PM UTC
The message latency on our Toll-Free carrier partners network has been resolved. All queued messages have been delivered. IMPACT: SMS Toll-Free message latency from 2:57 CT to 9:08 CT.
Minor August 14, 2026 Push message latency 11m Push, Push
Started Aug 14, 2026, 09:01 PM UTC· resolved Aug 14, 2026, 09:12 PM UTC
- identified Aug 14, 2026, 09:01 PM UTC
Vibes has identified an issue with our Push message delivery. You may experience delays with Push and Inbox messaging. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
- resolved Aug 14, 2026, 09:12 PM UTC
Push messaging have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Push message latency from 3:00PM CT to 4:10PM CT.
Notice August 13, 2026 T-Mobile MMS MO latency and missing MMS DLRs 6h 50m
Started Aug 13, 2026, 09:30 AM UTC· resolved Aug 13, 2026, 04:20 PM UTC
- resolved Aug 14, 2026, 03:47 PM UTC
Vibes identified an issue with MMS MO latency and missing MMS DLRs from T-Mobile, which began on 8/13 at 4:30 AM CST. The issue was resolved on 8/14 at 10:20 AM CST. Impact: MMS MO messages will be delivered as they are reprocessed MMS DLRs will not be reprocessed
Notice August 13, 2026 Vibes Platform Performance Issue 10h
Started Aug 13, 2026, 09:00 AM UTC· resolved Aug 13, 2026, 07:00 PM UTC
- resolved Aug 13, 2026, 09:21 PM UTC
Vibes engineers have identified and corrected an issue causing an error when attempting to create a new Broadcast campaign within the Vibes Platform. You may have experienced this error with the campaign creation between 4:00 a.m. and 2:00 p.m. CDT on Thursday, August 13th. Messages that were already scheduled prior to this time were sent without error.
Notice August 12, 2026 Vibes Temporary API Triggered MMS Latency 18m
Started Aug 12, 2026, 10:13 PM UTC· resolved Aug 12, 2026, 10:31 PM UTC
- resolved Aug 12, 2026, 11:04 PM UTC
Vibes engineers have identified and corrected an issue with API triggered MMS messages containing a media url image file. You may have experienced slight delays with these messages between 5:13 p.m. and 5:31 p.m. CDT on Wednesday, August 12. Messages that were queued during this time were sent without error. No further action is needed.
Notice August 7, 2026 Vibes RCS Message Latency –
Started Aug 07, 2026, 04:30 PM UTC· resolved Aug 07, 2026, 04:30 PM UTC
- resolved Aug 07, 2026, 05:25 PM UTC
Vibes has identified and corrected an issue with our RCS Broadcast message delivery. You may have experienced delays with RCS Broadcast messages outbound from Vibes on 8/7 from 11:25 a.m CST until 12:17 p.m. CST. The systems affected can be found below, and while our engineers have resolved this issue, any RCS Broadcast messages sent during this time have been delivered. Systems Impacted by this incident: •RCS Broadcast Messages
Minor July 29, 2026 Carrier Latency: Italy 1h 16m SMS Europe, SMS
Started Jul 29, 2026, 01:59 PM UTC· resolved Jul 29, 2026, 03:15 PM UTC
- identified Jul 29, 2026, 01:59 PM UTC
Our carrier partners for Italy have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Italian numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for Italy. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Jul 29, 2026, 03:15 PM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on Italy Destinations from 1:04 p.m. GMT to 2:44 p.m. GMT.
Minor July 16, 2026 T-Mobile Message Latency 2h 59m SMS SMPP, SMS HTTP, SMS, MMS and 1 more
Started Jul 16, 2026, 06:02 PM UTC· resolved Jul 16, 2026, 09:01 PM UTC
- identified Jul 16, 2026, 06:02 PM UTC
Vibes has identified latency with SMS and MMS message delivery to T-Mobile. We will provide updates as they become available. IMPACT: SMS and MMS message latency on T-Mobile. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.
- resolved Jul 16, 2026, 09:01 PM UTC
T-Mobile has RESOLVED the SMS and MMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS and MMS message latency on T-Mobile from 12:50 p.m. CT to 1:45 p.m. CT.
Minor July 10, 2026 Vibes RCS Message Performance Issue 8m RCS
Started Jul 10, 2026, 03:48 PM UTC· resolved Jul 10, 2026, 03:56 PM UTC
- identified Jul 10, 2026, 03:48 PM UTC
Vibes is investigating an issue with RCS message delivery from the Vibes Platform. You may experience latency with RCS message delivery. Our engineers are working to restore normal RCS delivery as soon as possible. We will continue to update you until this issue is resolved.
- resolved Jul 10, 2026, 03:56 PM UTC
Vibes RCS messaging has been fully restored, and normal delivery has resumed. IMPACT: Vibes RCS messages from 8:00 a.m. CT to 10:55 a.m. CT.
Notice June 29, 2026 Vibes Platform API Performance Issue 3h 15m
Started Jun 29, 2026, 11:30 AM UTC· resolved Jun 29, 2026, 02:45 PM UTC
- resolved Jun 29, 2026, 02:21 PM UTC
Vibes engineers have identified and corrected an issue with our Platform API performance. On June 29, 2026, between 6:44 AM – 8:45 AM CST, you may have experienced intermittent delays when making API calls to the Vibes Platform for Triggered campaigns. The systems affected can be found below, and while our engineers have resolved this issue, any API calls made during this time have been delivered. The HTTP and SMPP Messaging APIs were unaffected during this time. Systems Impacted by this incident: •Platform API Trigger Campaigns
Minor June 28, 2026 Carrier Latency: UK 21h 36m SMS Europe, SMS APAC, SMS, API
Started Jun 28, 2026, 05:06 PM UTC· resolved Jun 29, 2026, 02:43 PM UTC
- identified Jun 28, 2026, 05:06 PM UTC
Our carrier partners for the UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- monitoring Jun 29, 2026, 05:16 AM UTC
Our carrier partners for UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
- monitoring Jun 29, 2026, 12:59 PM UTC
Our carrier partners for the UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
- resolved Jun 29, 2026, 02:43 PM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on UK Destinations from 10:56 GMT to 13:29 GMT.
Minor June 22, 2026 Vibes DLR and ACKs Delivery Latency 1h 18m SMS SMPP, SMS HTTP
Started Jun 22, 2026, 03:42 PM UTC· resolved Jun 22, 2026, 05:01 PM UTC
- identified Jun 22, 2026, 03:42 PM UTC
Vibes is currently experiencing delayed delivery of MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MT DLRs and ACKs as soon as possible. We will provide updates as they become available.
- resolved Jun 22, 2026, 05:01 PM UTC
The optimal delivery performance of MT DLRs and ACKs has been fully restored. All queued DLRs and ACKs have been delivered. IMPACT: MT DLR and ACK delivery delays from 10:25 a.m. CT to 12:00 p.m. CT.
Notice June 3, 2026 Vibes Platform Statistics Performance Issue –
Started Jun 03, 2026, 10:00 PM UTC· resolved Jun 03, 2026, 10:00 PM UTC
- resolved Jun 03, 2026, 10:14 PM UTC
Vibes engineers have identified and resolved an issue with our Platform’s performance. You may have experienced delays with the updating of subscriber data, updating of subscription lists, as well as the updating of your audience and segment sizes. Systems affected can be found below. Systems Impacted by this Incident: •Updating list subscription stats •Updating list carrier stats •Updating list acquisition source stats •Updating audience/segment sizes
Minor June 1, 2026 Vibes Incentive Code Message Latency 2h 58m SMS, MMS
Started Jun 01, 2026, 04:26 PM UTC· resolved Jun 01, 2026, 07:24 PM UTC
- identified Jun 01, 2026, 04:26 PM UTC
Vibes has identified an issue with our message delivery for messages containing incentive codes. You may experience delays with SMS and MMS messages outbound from Vibes only if that message is sending an incentive code. Additionally, you may see a delay when uploading new codes to your Incentive Pool. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
- resolved Jun 01, 2026, 07:24 PM UTC
Vibes messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes message latency from 9:00 a.m. CT to 2:20 p.m. CT .
Minor May 19, 2026 AT&T MMS message latency 51m MMS, MMS
Started May 19, 2026, 12:43 AM UTC· resolved May 19, 2026, 01:34 AM UTC
- identified May 19, 2026, 12:43 AM UTC
Vibes has identified latency with MMS message delivery to AT&T. We will provide updates as they become available. IMPACT: MMS message latency on AT&T. Outbound MMS messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
- monitoring May 19, 2026, 12:57 AM UTC
AT&T MMS messaging speeds have been fully restored and normal delivery has resumed. While all message speeds have returned to normal, any queued messages messages are continuing to be delivered. We update you once this has been fully resolved.
- resolved May 19, 2026, 01:34 AM UTC
The MMS latency towards the AT&T network has been resolved. All queued messages have been delivered to the carrier network. IMPACT: MMS message latency on AT&T from 7:00 a.m. CT to 8:30 p.m. CT .