Resolved after 42 minutes, affecting SMS SMPP, on September 8, 2026.
The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages. IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.
Affected components
Update timeline
- monitoring Sep 08, 2026, 08:30 PM UTC
Vibes engineers have identified an issue with our SMPP connections to our vendor for us-east-1. While we are in direct contact with their team, who is working to correct this issue as soon as possible, we recommend sending to our us-west-2 SMSCs to avoid any new messages being rejected.
- resolved Sep 08, 2026, 09:12 PM UTC
The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages. IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.
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