Resolved after 1 day 6 hours, affecting Toll-Free, on April 27, 2026.
The message latency on our Toll-Free carrier partners network has been resolved. Any queued messages have been delivered. IMPACT: Toll-Free message latency from 4/27 at 8:05 a.m. CT to 4/28 at 2:56 p.m. CT.
Affected components
Update timeline
- identified Apr 27, 2026, 02:00 PM UTC
Vibes has identified message delivery latency to our Toll-Free partner. We will provide updates as they become available. IMPACT: Message latency on the Toll-Free network. Messages both inboudn and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
- monitoring Apr 27, 2026, 07:11 PM UTC
Our Toll-Free partners are cotinuing to experience SMS message latency on their network. We will continue to provide updates until this issue is resolved.
- monitoring Apr 28, 2026, 01:40 PM UTC
Our Toll-Free partners are cotinuing to experience SMS message latency on their network. We will continue to provide updates until this issue is resolved.
- resolved Apr 28, 2026, 08:45 PM UTC
The message latency on our Toll-Free carrier partners network has been resolved. Any queued messages have been delivered. IMPACT: Toll-Free message latency from 4/27 at 8:05 a.m. CT to 4/28 at 2:56 p.m. CT.
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