Resolved after 9 hours 23 minutes, affecting Player-Editor and Portal and 1 more, on April 24, 2026.
The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.
Affected components
Update timeline
- identified Apr 24, 2026, 02:08 PM UTC
Newly deployed Kubernetes nodes in the US cluster were unable to run workloads due to networking issues, resulting in outages for several core services. Our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.
- monitoring Apr 24, 2026, 04:15 PM UTC
A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.
- resolved Apr 24, 2026, 11:31 PM UTC
The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.
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