Resolved after 1 day 9 hours, on June 15, 2026.
We’ve run into some issues. Feedback Studio, Feedback Studio UK, iThenticate v1, iThenticate v2 and Similarity have experienced an unexpected service incident. During this time, some users may have experienced an error message when logging in via Shibboleth SSO. We will update this post with a timeframe soon.
Update timeline
- resolved Jun 15, 2026, 10:25 AM UTC
We’ve run into some issues. Feedback Studio, Feedback Studio UK, iThenticate v1, iThenticate v2 and Similarity have experienced an unexpected service incident. During this time, some users may have experienced an error message when logging in via Shibboleth SSO. We will update this post with a timeframe soon.
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