Resolved after 8 hours 27 minutes, on September 3, 2026.
We’ve fixed it! We have identified that due to an unexpected service incident, users may have been unable to access Standard and Clarity assignment inboxes. Users accessing these assignment types via an integration also may have received errors when attempting to access the assignment inbox. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 3rd September 10:57 - Thursday, 3rd September 11:24 BST: Thursday, 3rd September 18:57 - Thursday, 3rd September 19:24 AEST: Friday, 4th September 03:57 - Friday, 4th September 04:24 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Update timeline
- resolved Sep 03, 2026, 07:17 PM UTC
We’ve fixed it! We have identified that due to an unexpected service incident, users may have been unable to access Standard and Clarity assignment inboxes. Users accessing these assignment types via an integration also may have received errors when attempting to access the assignment inbox. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 3rd September 10:57 - Thursday, 3rd September 11:24 BST: Thursday, 3rd September 18:57 - Thursday, 3rd September 19:24 AEST: Friday, 4th September 03:57 - Friday, 4th September 04:24 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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