Resolved after 8 hours, affecting Turnitin Paper Submissions and Turnitin UK Paper Submissions and 1 more, on October 14, 2025.
We’ve fixed it! Due to an unexpected service incident, users of the following products: - Turnitin and Turnitin UK (via the website and integrations) - Similarity, Originality, SimCheck and Gradescope (via integrations only) Might have experienced difficulties accessing the service, accessing accounts, launching assignments, grade passback, and roster syncing. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday 14th, 09:15 - Tuesday 14th, 10:15 BST: Tuesday 14th, 17:15 - Tuesday 14th, 18:15 AEDT: Wednesday 15th, 02:15 - Wednesday 15th, 03:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- resolved Oct 14, 2025, 05:42 PM UTC
We’ve fixed it! Due to an unexpected service incident, users of the following products: - Turnitin and Turnitin UK (via the website and integrations) - Similarity, Originality, SimCheck and Gradescope (via integrations only) Might have experienced difficulties accessing the service, accessing accounts, launching assignments, grade passback, and roster syncing. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday 14th, 09:15 - Tuesday 14th, 10:15 BST: Tuesday 14th, 17:15 - Tuesday 14th, 18:15 AEDT: Wednesday 15th, 02:15 - Wednesday 15th, 03:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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