Resolved after 50 minutes, affecting Turnitin Logins and Turnitin Logins and 1 more, on October 20, 2025.
We've fixed it. Due to an unexpected third party intermittent service degradation, users may have encountered some issues accessing our services via an integration. A list of the services affected, when accessed via an integration, can be found below: Turnitin Turnitin UK Turnitin Clarity Gradescope (LTI Integrations and course roster page only) Asset Processor/Blackboard Ultra Assignment Canvas Plagiarism Framework Integrations through LTI 1.3 Turnitin Similarity, Originality, SimCheck and Authorship (LTI Integrations only) We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Monday 20th, 00:11 - Monday 20th 03:00 BST: Monday 20th, 08:11 - Monday 20th, 11:00 AEDT: Monday 20th, 18:11 - Monday 20th, 21:00 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- monitoring Oct 20, 2025, 10:00 AM UTC
We’ve run into some issues. Due to an unexpected third party intermittent service degradation, users may encounter some issues accessing our services via an integration. A list of the services affected, when accessed via an integration, can be found below: Turnitin Turnitin UK Turnitin Clarity Gradescope (LTI Integrations and course roster page only) Asset Processor/Blackboard Ultra Assignment Canvas Plagiarism Framework Integrations through LTI 1.3 Turnitin Similarity, Originality, SimCheck and Authorship (LTI Integrations only) They have applied an initial fix, and are monitoring the results. You may experience some latency whilst trying to access the service. We regret any inconvenience this may cause. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved Oct 20, 2025, 10:50 AM UTC
We've fixed it. Due to an unexpected third party intermittent service degradation, users may have encountered some issues accessing our services via an integration. A list of the services affected, when accessed via an integration, can be found below: Turnitin Turnitin UK Turnitin Clarity Gradescope (LTI Integrations and course roster page only) Asset Processor/Blackboard Ultra Assignment Canvas Plagiarism Framework Integrations through LTI 1.3 Turnitin Similarity, Originality, SimCheck and Authorship (LTI Integrations only) We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Monday 20th, 00:11 - Monday 20th 03:00 BST: Monday 20th, 08:11 - Monday 20th, 11:00 AEDT: Monday 20th, 18:11 - Monday 20th, 21:00 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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