Resolved after 26 minutes, affecting iThenticate Report Processing Time and Report Processing Time and 1 more, on December 18, 2025.
We’ve fixed it! Due to an unexpected service incident, you may have experienced delayed report generation in Crossref Similarity Check V2, iThenticate V2, Turnitin Similarity, SimCheck, Originality and Authorship today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 18th 00:53 - Tuesday, 18th 03:02 GMT: Tuesday, 18th 08:53 - Tuesday, 18th 11:02 AEDT: Tuesday, 18th 19:53 - Tuesday, 18th 22:02 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- identified Dec 18, 2025, 10:40 AM UTC
We’ve run into some issues. Crossref Similarity Check V2, iThenticate V2, Turnitin Similarity, SimCheck, Originality and Authorship are currently experiencing an unexpected service incident. During this time, you may find that submissions are slow to generate Similarity reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved Dec 18, 2025, 11:07 AM UTC
We’ve fixed it! Due to an unexpected service incident, you may have experienced delayed report generation in Crossref Similarity Check V2, iThenticate V2, Turnitin Similarity, SimCheck, Originality and Authorship today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 18th 00:53 - Tuesday, 18th 03:02 GMT: Tuesday, 18th 08:53 - Tuesday, 18th 11:02 AEDT: Tuesday, 18th 19:53 - Tuesday, 18th 22:02 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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