Resolved after 27 minutes, affecting Turnitin Clarity and Turnitin Clarity, on January 15, 2026.
We’ve fixed it! Due to an unexpected service incident, students may not have been able to open the writing space in Turnitin Clarity today. Users accessing this feature via integrations may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Wednesday, 14th 16:20 - Wednesday, 14th 19:00 GMT: Thursday, 15th 00:20 - Thursday, 15th 03:00 AEDT: Thursday, 15th 11:20 - Thursday, 15th 14:00 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- identified Jan 15, 2026, 02:40 AM UTC
We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that students may not be able to open the writing space. Users accessing this feature via integrations may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved Jan 15, 2026, 03:08 AM UTC
We’ve fixed it! Due to an unexpected service incident, students may not have been able to open the writing space in Turnitin Clarity today. Users accessing this feature via integrations may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Wednesday, 14th 16:20 - Wednesday, 14th 19:00 GMT: Thursday, 15th 00:20 - Thursday, 15th 03:00 AEDT: Thursday, 15th 11:20 - Thursday, 15th 14:00 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Your product runs on more than Turnitin
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services