Resolved after 59 minutes, affecting Turnitin Feedback Studio Access and Turnitin UK Feedback Studio Access and 1 more, on January 27, 2026.
We’ve fixed it! Due to an unexpected service incident, you may have found that users accessing the service via an integration encounter an error message in Feedback Studio today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 27th 08:54 - Tuesday, 27th 10:19 GMT: Tuesday, 27th 16:54 - Tuesday, 27th 18:19 AEDT: Wednesday, 28th 03:54 - Wednesday, 28th 05:19 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- investigating Jan 27, 2026, 05:34 PM UTC
We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, you may find that users accessing the service via an integration encounter an error message. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved Jan 27, 2026, 06:33 PM UTC
We’ve fixed it! Due to an unexpected service incident, you may have found that users accessing the service via an integration encounter an error message in Feedback Studio today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 27th 08:54 - Tuesday, 27th 10:19 GMT: Tuesday, 27th 16:54 - Tuesday, 27th 18:19 AEDT: Wednesday, 28th 03:54 - Wednesday, 28th 05:19 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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