Resolved after 56 minutes, affecting Turnitin Report Processing Time and Turnitin UK Report Processing Time, on May 7, 2026.
We’ve fixed it! Due to an unexpected service incident, Spanish language users may have intermittently encountered errors when accessing the AI Writing reports in Turnitin Feedback Studio. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 7th May 06:25 - Thursday, 7th May 09:08 BST: Thursday, 7th May 14:25 - Thursday, 7th May 17:08 AEST: Thursday, 7th May 23:25 - Friday, 8th May 02:08 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- identified May 07, 2026, 03:23 PM UTC
We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, Spanish language users may encounter intermittent errors when accessing AI writing reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved May 07, 2026, 04:19 PM UTC
We’ve fixed it! Due to an unexpected service incident, Spanish language users may have intermittently encountered errors when accessing the AI Writing reports in Turnitin Feedback Studio. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 7th May 06:25 - Thursday, 7th May 09:08 BST: Thursday, 7th May 14:25 - Thursday, 7th May 17:08 AEST: Thursday, 7th May 23:25 - Friday, 8th May 02:08 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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