Resolved after 28 minutes, affecting Turnitin Feedback Studio Grading Access and Turnitin UK Feedback Studio Grading Access, on November 12, 2024.
We've fixed it! Turnitin and Turnitin UK experienced an unexpected service incident. Users may have been unable to access the QuickMark manager or view QuickMarks. The incident occurred between the following times: PST: November 12th 11:05 - November 12th 12:13 GMT: November 12th 19:05 - November 12th 20:13 AEDT: November 13th 06:05 - November 13th 07:13 Users accessing the service via an integration may also have been affected. However, we are pleased to advise that the issue has been resolved. We regret any inconvenience caused.
Affected components
Update timeline
- identified Nov 12, 2024, 08:03 PM UTC
We’ve run into some issues. Turnitin and Turnitin UK are currently experiencing an unexpected service incident. During this time, users may be unable to access the QuickMark manager or view QuickMarks. Users accessing the service via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- identified Nov 12, 2024, 08:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 12, 2024, 08:32 PM UTC
We've fixed it! Turnitin and Turnitin UK experienced an unexpected service incident. Users may have been unable to access the QuickMark manager or view QuickMarks. The incident occurred between the following times: PST: November 12th 11:05 - November 12th 12:13 GMT: November 12th 19:05 - November 12th 20:13 AEDT: November 13th 06:05 - November 13th 07:13 Users accessing the service via an integration may also have been affected. However, we are pleased to advise that the issue has been resolved. We regret any inconvenience caused.
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