Resolved after 1 hour 37 minutes, affecting iThenticate Report Processing Time and (v1) Similarity Reports Generation and 1 more, on April 14, 2025.
We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations, may have experienced delays in Similarity Report generation. The incident occurred between the following times: PDT: 23.20 April 13th, - April 14th, 02.45 BST: April 14th, 07:20 - April 14th, 10:45 AEST: April 14th, 16.20 - April 14th, 19.45 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Affected components
Update timeline
- monitoring Apr 14, 2025, 08:30 AM UTC
Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations — may experience delays in Similarity Report generation. We appreciate your patience and invite you to track the progress of this incident as we work to restore full functionality.
- resolved Apr 14, 2025, 10:07 AM UTC
We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations, may have experienced delays in Similarity Report generation. The incident occurred between the following times: PDT: 23.20 April 13th, - April 14th, 02.45 BST: April 14th, 07:20 - April 14th, 10:45 AEST: April 14th, 16.20 - April 14th, 19.45 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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